Privacy policy

Last updated: January 2026

The purpose of this privacy policy is to inform users of the site https://apexigolf.com (hereinafter the “Site”) of how their personal data is collected, used and protected by APEX BELGIUM, in compliance with Regulation (EU) 2016/679 on the protection of personal data (RGPD).

1. Data controller

The data controller is :

APEX BELGIUM
Company name: APEX iGolf
Legal form: Belgian company
Company number / VAT: BE 1030.720.218
Address: Rue Johannes Kepler 3, B10, 1357 Hélécine, Belgium
Telephone: +32 471 98 90 86
Email: info@apexigolf.com

2. Personal data collected

The personal data likely to be collected on the Site are the following:

2.1 Data supplied directly by the user

  • First and last name
  • E-mail address
  • Phone number
  • Message content (contact form, information or reservation request)

2.2 Automatically collected data

When browsing the Site, certain technical data may be collected:

  • IP address
  • Browser type and operating system
  • Page views and visit duration
  • Cookie data (see article 9)

This data is collected anonymously whenever possible.

3. Purpose of processing

Personal data is collected solely for the following purposes:

  • Respond to requests sent via the contact form
  • Manage session bookings (indoor golf, coworking, events)
  • Communicating with customers and prospects
  • Ensure the proper operation and security of the Site
  • Improve user experience and Site content
  • Comply with legal and accounting obligations

4. Legal basis for processing

Data processing is based on the following legal grounds:

  • User consent (contact form, cookies)
  • Execution of a contract or pre-contractual measures (reservation, request for information)
  • Legal obligations (invoicing, accounting)
  • Legitimate interest of the data controller (security, service improvement)

5. Data retention period

Personal data is kept only as long as is necessary for the purposes for which it was collected:

  • Contact data: maximum 3 years after last contact
  • Customer data: legal period for accounting and tax purposes (7 years)
  • Technical and statistical data: maximum 26 months
  • Cookies: see article 9

6. Recipients of data

Personal data is for the exclusive use of APEX BELGIUM.

It may be transmitted, in a strictly controlled manner, to technical service providers necessary for the operation of the Site (hosting, reservation tools, statistics tools, WordPress extensions), solely within the scope of their missions and in compliance with the RGPD.

No personal data is sold, rented or transferred to third parties for commercial purposes.

7. Data security

APEX BELGIUM implements appropriate technical and organizational measures to guarantee the security, integrity and confidentiality of personal data, in particular:

  • Secure hosting
  • Restricted data access
  • Regular updates of the Site and its extensions
  • Protection against unauthorized access

8. User rights

In accordance with the RGPD, each user has the following rights:

  • Right of access to personal data
  • Right of rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability
  • Right to withdraw consent at any time

These rights may be exercised by sending a written request, accompanied by proof of identity, to the following address
info@apexigolf.com

9. Cookies

The Site uses cookies to ensure its proper operation and to improve the user experience.

Types of cookies used :

  • Cookies strictly necessary for site operation
  • Audience measurement and performance cookies
  • Cookies related to WordPress extensions (security, cache, SEO)

On your first visit, a banner informs you of the use of cookies and allows you to accept or refuse those that are not essential.

You can also configure your browser to block or delete cookies at any time.

10. Transfer of data outside the European Union

In the event that certain technical tools involve the transfer of data outside the European Union, APEX BELGIUM ensures that these transfers are framed by appropriate guarantees that comply with the RGPD (standard contractual clauses, adequacy decisions).

11. Complaints to the supervisory authority

If you feel that your rights have not been respected, you can lodge a complaint with the competent supervisory authority:

Data Protection Authority (DPA)
Rue de la Presse 35, 1000 Brussels
https://www.autoriteprotectiondonnees.be

12. Modification of the privacy policy

This Privacy Policy may be modified at any time to reflect legal, regulatory or technical developments.
The applicable version is the one published on the Site on the date of consultation.

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